1. Introduction

Welcome to Seren Media (“we,” “our,” “us”). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines the types of information we collect from you, how we use it, and the measures we take to protect your information.

2. Information We Collect

We collect information to provide better services to our users. The types of information we collect include:

• Personal Information: This includes your name, email address (info@serenemedia.io), phone number (+971553436876), and any other information you provide to us directly.
• Usage Data: Information on how you use our website, such as your IP address, browser type, pages visited, and the time and date of your visit.
• Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track the activity on our website and hold certain information.

3. How We Use Your Information

We use the collected information for various purposes, including to:

• Provide and maintain our services.
• Improve and personalize your experience on our website.
• Communicate with you, including responding to your inquiries and providing customer support.
• Send you marketing and promotional communications.
• Analyze usage patterns and trends to improve our services.

4. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following circumstances:

• Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as hosting, email delivery, and analytics.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of the transaction.

5. Security of Your Information

We take reasonable measures to protect your personal information from unauthorized access, use, alteration, and disclosure. However, no internet transmission or electronic storage is completely secure, so we cannot guarantee absolute security.

6. Your Data Protection Rights

Depending on your location, you may have certain rights regarding your personal information, including the right to:

• Access the personal information we hold about you.
• Request the correction of inaccurate or incomplete information.
• Request the deletion of your personal information.
• Object to or restrict the processing of your personal information.
• Withdraw consent to our use of your personal information.

To exercise these rights, please contact us at info@serenemedia.io.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. Changes are effective as of the date they are posted.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• Email: info@serenemedia.io
• Phone: +971553436876

Thank you for trusting Seren Media with your digital marketing needs.